OvationCXM

Senior Usability Designer | November 2022 - May 2023

OvationCXM provides a customer experience management platform that connects technology, partner ecosystems, and customer interactions. OvationCXM isn't a CRM, and they're not your average CX platform. They design to guide and fix customer experiences in the moment instead of waiting until the end of a journey to improve the next one.


Alaska Airlines

Senior Product Designer | May 2022 - November 2022

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area. It is the fifth largest airline in North America when measured by scheduled passengers carried. Alaska, together with its regional partners Horizon Air and SkyWest Airlines, operates a route network primarily focused on connecting cities along the West Coast of the United States to over one hundred destinations in the contiguous United States, Belize, Canada, Costa Rica, and Mexico.


Oracle

Principal User Experience Designer | December 2021 - April 2022

Oracle is a computer technology corporation best known for its software products and services like Java. Through the company's four main business segments-cloud and license, hardware, and services-Oracle sells its cloud-engineering services and systems and database management systems..


Amazon

Senior User Experience Designer | May 2017 - November 2021

FinTech is continuing to grow across the globe with development centers in Amsterdam, Brazil, Hyderabad, New Delhi, Arlington, Dallas, Jersey City, Raleigh, Seattle, and Vancouver. Our team builds technology solutions and services that enable Amazon's new business growth through automation and self-service, while ensuring controllership, compliance with laws and regulations, security, reliability, and scalability. We are in the unique position to look across Amazon Finance & Global Business Services (FGBS), AWS, and Amazon Subsidiaries (Audible, Souq, Studios, Twitch, Whole Foods, etc.) to provide integrated solutions that satisfy the needs of multiple teams at once.


BlackRock

Principal User Experience Designer | November 2014 - May 2017

Alaska Airlines is a major American airline headquartered in SeaTac, Washington, within the Seattle metropolitan area. It is the fifth largest airline in North America when measured by scheduled passengers carried. Alaska, together with its regional partners Horizon Air and SkyWest Airlines, operates a route network primarily focused on connecting cities along the West Coast of the United States to over one hundred destinations in the contiguous United States, Belize, Canada, Costa Rica, and Mexico.